Ballance uses a technique called “hot water extraction” which is the method recommended by most carpet manufacturers. Water is heated to a temperature up to 250°, which not only offers a deeper clean, but kills viruses and bacteria in your carpets as well. We do not “shampoo” your carpet. Improper cleaning leaves a residue which will attract dirt to your carpet faster and cause unwanted wear on carpet fibers. In addition, our services include high quality pre-spray that separates the soils from carpet fibers and some spot treatments at no additional charge. Your carpets and upholstery are left in a clean, neutral state which is healthy for you as well as the carpet and upholstery.